Welcome to the P&C Compu-Patches remote help section.
Click this button for remote help.
Your web browser is:
Once you click the Get Support but your web browser is going to try and download a very small application that you will have to set up on your computer. This application is a one-time use program that will allow a technician to take control of your computer.
I have listed some help on getting the GetSupport app downloaded and installed on your computer.
Click on the Browser to go to the approprate help section:
If you are running Internet Explorer you my get a warning about "GetSupport.exe" not being a commonly downloaded program. Just Click the Options button then click the down arrow beside "More Options" then click on Run Anyway.
Internet Explorer will ask you is you want to Run or Save the file, Click Run
Once the file has completed downloading you may get a message saying that "Beanywhere.exe is not a commonly downloaded program and could harm your computer". You will need to click the "Actions" button.
On the next dialog box you'll need to click the down arrow beside more options.
Now you will need to click on "Run anyway". A small program will then be installed and a technician at P & C Compu-Patches will be notified to start the remote session.